Agent Carring Visiting (CTB ERA) - Kayuagung

Infomedia Nusantara is seeking a dedicated and dynamic professional to join our team as an Agent Carring Visiting (CTB ERA) in Kayuagung. In this role, you will serve as a vital link between our company and our valued customers, ensuring exceptional service delivery and engagement. As an Agent Carring Visiting, you will be responsible for visiting clients to understand their needs, providing personalized solutions, and maintaining strong relationships. This position offers a unique opportunity to grow within a reputable company and make a significant impact on our customers' experiences.

At Infomedia Nusantara, we are committed to delivering top-notch services and building long-term relationships with our clients. Our team in Kayuagung is at the heart of our operations, and we are looking for someone who is passionate about customer service and eager to contribute to our success. You will have the chance to work with a diverse range of clients, using your excellent communication skills and problem-solving abilities to ensure their needs are met.

📋 Tanggung Jawab Pekerjaan

• Visit clients regularly to understand their needs and provide personalized solutions.
• Build and maintain strong relationships with clients to ensure their satisfaction.
• Deliver exceptional customer service by addressing client concerns and resolving issues promptly.
• Use CRM software to track client interactions and maintain accurate records.
• Collaborate with the sales team to identify new business opportunities and drive revenue growth.
• Stay updated with industry trends and best practices to enhance service delivery.
• Provide regular reports on client visits and service delivery to the management team.
• Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a customer service or sales role.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Good understanding of the retail or wholesale industry.
• Proven track record of meeting and exceeding customer expectations.
• Ability to travel to client locations as required.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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